1.1. Contractor
Trade name: CUP IT BİLİŞİM YAZILIM DANIŞMANLIK SANAYİ VE TİCARET LİMİTED
ŞİRKETİ.
Address: Güzeloba, Egda Plaza Rauf Denktaş Cd 56/102
Phone: +90 53 4234 4324
E-mail: info@coworkian.com
1.2. Customer
Name/Second name
Phone
E-mail
2.1 Subject of this Agreement is to determine the rights and liabilities of the parties by virtue of the
Law on the Protection of Consumers, No.4077, and the provisions of the Basis and Procedures of
the Distance Contracts Regulations in regard with the sale and delivery of the goods and services
that are mentioned with their sale prices and have basic characteristics mentioned in the
Agreement in relation with the goods of which order is placed by the Customer in electronic
media at https://www.coworkian.com web site owned by the Contractor.
2.2 The Customer agrees and declares that he/she/it is clearly informed by the Contractor and aware
of the Contractor’s name, title, address, phone and other contact information and the basic
characteristics of the goods/services subjected to sale, sale price including tax, terms of payment,
terms of delivery etc. as well as he/she/it is aware of all necessary preliminary information about
official authorities where to submit complaints and raise an objection about goods/services
subjected to sale and right of withdrawal including how to avail him/her/itself of this right; and
he/she/it confirms preliminary information through the electronic media and later places order for
goods/services according to the provisions of this Agreement. The preliminary information on
https://www.coworkian.com web site and the invoice which is issued upon an order placed by
Customer are the integrated part of this contract.
3.1 The type, model, quantity, sale price, terms of payment, ship-to party, delivery address, invoice
information, shipment /courier fee of the product(s) purchased electronically are as follows. The
person who will be billed is required to be the same with the person who makes this contract. The
following information must be accurate and complete. The Customer accepts to indemnify all the
loss and damages fully that caused by giving missing or wrong information including all the
responsibilities accordingly.
3.2 The Contractor reserves the right to suspend or terminate the order when deemed necessary if the
information provided by the Customer does not match up with the reality. In the case of finding
out a problem concerning an order or failing to reach the Customer by phone, email and mail
address provided by the Customer; then the Contractor shall have right to suspend the order
processing for 15 (fifteen) days It is expected that the Customer will contact the Contractor during
such a period. If there is no any response from the Customer during this time, then the Contractor
shall cancel the related order to prevent damage to both sides.
Purchased Product(s)
Receiver:
Phone:
Billing Person/Company:
Billing Address :
Tax Office :
Tax ID number :
Currency: TL/USD/Euro
4.1 Contract Date is ../../…. the date of the order placed by the Customer.
4.2 Natural disasters, war, terrorism, riots, changed legislation, confiscation or strike,
lockout, significant breakdown in the production and communication facilities etc.., as well as
reasons beyond the reasonable control of the Parties, and which did not exist or could not have
been anticipated at the signing date of this Agreement, which prevent and/or delay either or both
of the Parties performing their obligations in full or partial hereunder shall be deemed as a force
majeure event. The Party faced with a force majeure event shall immediately notify the other Party
in writing. The performance of the Parties shall be suspended throughout the period of a force
majeure event.
4.3 The Parties shall not be liable to perform their obligations fully and promptly due to the force
majeure. If a force majeure event continues for 30 (thirty) days], either Party shall have the right to
unilaterally terminate this Agreement.
5.1 The Contractor acknowledges and undertakes to fulfill its obligations subject to this Agreement
except circumstances of the force majeure in accordance with Law nr.4077 on the Protection of
Consumers and the provisions of the Basis and Procedures of the Distance Contracts Regulations.
5.2 No one under 18 (eighteen) is permitted to shop online via www.coworkian.com The Contractor
will base on the age that the Customer indicated in this contract. However, the Contractor shall not
be held liable due to the age of the Customer written wrong or mistyped.
5.3 www.coworkian.com shall not be liable if information on this site contains typographical errors or
inaccuracies that may relate to pricing based on system failure. Therefore, the Contractor shall not
be liable for any errors that may relate to pricing, promotions and offers on the internet caused by
any design or system failure or inappropriate interventions by unauthorized users. No claims
against the Contractor will be allowed based on system failure.
5.4 Customer may use a credit card (Visa, Master Card , etc. ) or bank transfer when shopping online
via www.coworkian.com . Orders which the related remittance has not been made in full within a
week after the date of the order, shall be canceled. The time when an order is put into process is
not the time of giving an order but it is the moment when the necessary payment is made through
your credit card or when your bank transfer (electronic funds transfer – EFT) is deposited securely
into bank accounts. Payment methods by wire transfer or postal without contacting the customer
service shall not be accepted.
6.1 The Customer acknowledges and undertakes to fulfill its obligations subject to this agreement
except circumstances of the force majeure.
6.2 By placing order, the Customer acknowledges and undertakes that she/he/it has confirmed
provisions of this agreement and shall make all payments complying with the method of payment
specified by this agreement.
6.3 The Customer agrees and declares that he/she/it is aware of the Contractor’s name, title, address,
telephone and other contact information and the basic characteristics of the goods/services
subjected to sale, sale price inc tax, terms of payment, terms of delivery etc. as well as he/she/it is
aware of all necessary preliminary information about official authorities where to submit their
complaints and raise any objection about goods/services subjected to sale and right of withdrawal
including how to avail him/her/itself of this right and has confirmed those preliminary information
via www.coworkian.com website.
6.4 Depending on previous article, the Customer declares that she/he has read the information via
https://www.coworkian.com /distance-sales-contract and https://www.coworkian.com/privacy-
policy regarding purchase order, terms of payment, product usage instructions and measures that
are taken against possible situations including warnings and finally given the necessary
confirmation electronically.
7.1 After the Customer confirms the total price inc. taxes (VAT) (if by installment; total
installment charge) of the product(s) in the shopping cart, the payment is processed by the
relevant bank.
7.2 In case of any disruption in the process or any problems may arise with respect to credit cards,
will be informed to the Customer by phone/fax/e-mail indicated in the contract by the Customer,
as long as it is known by the CONTRACTOR. Also the Customer may be requested to check with
his/her/its bank if necessary. The time when an order is put into process is not the time of giving
an order but it is the moment when the necessary payment is made through your credit card or
when your bank transfer (electronic funds transfer – EFT) is deposited securely into bank
accounts.
7.3 If the Contractor cannot supply the ordered product due to an exceptionally right reason or if the
stock problems arise, the Customer is clearly informed. In the case of the Customer confirmation
in such a situation, another product with an equal quality/price or other new product selected by
the Customer can be sent. Or the parties can wait conditions blocking the delivery to be removed
or the order can be canceled by the CONTRACTOR OR CUSTOMER.
7.4 In the cases that the delivery of the ordered product becomes impossible; the Customer is
informed, all the payments are paid back, documents that are a liability for him/her are returned in
ten days at most, and the contract is canceled. In such a situation, the Customer will not have the
right to claim any financial and emotional damage from the Contractor.
8.1 The shopping from www.coworkian.com can be done via cash transfer for those who do not want
to share credit card information. The Customer can choose the bank she/he wishes and make the
transfer. If the payment is made by EFT; the date when EFT is deposited into bank accounts, shall
be taken into consideration. While transferring money, the Customer is required to provide the
name of the sender (must be the same with the name in the bill) and the number of the order.
8.2 If the bank or the financial corporation refuses to pay the money to the Contractor due to illegal
usage of the Customer’s credit card by unauthorized people, the Customer has to send the
delivered products within 10 (ten) days to the Contractor. In this case, cargo charges belong to the
Customer.
8.3 If the Customer prefers to pay by credit card; the CUSTOMER accepts, declares and undertakes
to confirm the information from the bank about relevant interest rates and default interest, the
provisions of interest and default interest will be applied within the scope of the credit card
contract signed between the Bank and the CUSTOMER in accordance with the applied legislation
provisions.
Guarantee:
The products that are used and cleaned in accordance with instructions is under guarantee based on the
conditions below during 2 (two) years for any kind of manufacture damage. The responsibility of the
Contractor is only for the Customer who is subject to Law numbered 4077. Those who have the
commercial qualifications shall be subjected to the regulations of Turkish Commercial Code.
Privacy:
Any information related to credit cards shall not be retained. It will be only safely transmitted to the bank
to take provision and it is deleted from the system after provision. Other information you provided (e-mail
address, mail address, phone number etc.) will not be shared with third parties and will be serving in
standard product delivery and informing procedures.
The Contractor can only reveal this information in the case of a legal/administrative obligation. The
Contractor keeps the right to reveal this information to the legal authorities in the case of an inquest. The
Contractor sometimes can use the contact information of the customer in order to inform the customer
about the campaigns and promotions made by the brand after having the approval of the customer.
Authorized Court and Enforcement Offices in Case of Dispute:
In case of dispute arising from the implementation of this contract, Arbitration
Committees for Consumers and the Consumer Courts in Istanbul are authorized up to the value declared
in December of each year by the Ministry of Industry and Trade.
In case of placing an order firmly, the Customer is considered to accept all the conditions of this contract.
Last Update: 29.11.2023
